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Beginning April 1, 2022, residential customers will have a late payment fee added to their current month’s bill if the balance is not paid by the due date listed on the bill. A late fee equal to 1.5% of the current month’s AEP Ohio charges will be added to the total amount due 7 days after the due date.
Take action now to help avoid late fees with Billing Alerts and Autopay.
Sign up for Billing Alerts to receive reminders:
Enroll in Autopay to easily and securely pay your bill from your bank account on time every month.
AEP Ohio bills with a billing date on or after April 1, 2022, will have late fees applied if the balance remains unpaid 7 days after the bill due date.
Late fees are only applied if your bill is unpaid seven (7) days after the bill due date, so on-time payment in full will prevent late fees from being assessed. Take action now to help avoid late fees with Billing Alerts and Autopay.
We offer several payment options to help fit your budget. Visit AEPOhio.com/Assist or contact our customer service team at 800.672.2231 to find a plan that meets your needs. You can also direct message us on the AEP Ohio Facebook or X pages.
The late fee is 1.5% of the current month’s AEP Ohio charges reflected on your bill.
This fee offsets the increased administrative costs incurred by AEP Ohio that result from late payments. On-time payments will lead to savings for all customers.
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