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Business accounts contact us
Learn about security deposits
Remove temporary service
Remove service equipment
Modify or upgrade service
Reposition service equipment
Business account holders can give third parties authorization to access their energy usage information.
Get answers to questions about your electric service, including your rights and responsibilities as a customer in the AEP Ohio Handbook.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-672-2231.
Please login to manage your account.