The AEP Ohio Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their AEP Ohio bill. This grant helps limited-income customers maintain or restore their basic electric service.
Make a Donation Now
Give to the Neighbor to Neighbor Program by:
- Completing the PDF form and mailing it with your monthly statement
- Giving online at www.dollarenergy.org
- Calling AEP Ohio at 1 800-672-2231 to have your monthly donation added directly to your bill.
All donations to the Neighbor to Neighbor Program will assist limited-income families
residing in Ohio.
Who is Eligible?
Eligible households:
- Are customers of AEP Ohio
- Are at or below 250 percent of the Federal Poverty Income Guidelines (FPIGs). A family of four earning up to $65,500 per year is eligible.
- Have made a sincere effort of payment on their AEP Ohio bill. A sincere effort is a
minimum of $75 in the last 90 days.
- Have a minimum balance of $50 on their AEP Ohio bill.
When is the Program Available?
The Neighbor to Neighbor Program accepts applications for heating assistance from November 1 through June 30, 2020. Customers in need of assistance for cooling can apply from July 1st through September 30th. The program will remain available until funding is depleted. Applications will be processed on a first-come, first-served basis.