Community & Customer Experience

Community & Customer Experience Account Managers

Our Community & Customer Experience Account Managers serve as a primary liaison between AEP Ohio and city, municipal and community leaders as well as assigned customers in a geographic area.

Community & Customer Experience Account Managers are involved in many aspects of working with the local communities, including:

• Assisting local government officials with public policy initiatives
• Collaborating with community and business leaders to promote economic development
• Coordinating AEP emergency response efforts during major storms and outages
• Managing contributions and memberships
• Working with local schools on education initiatives
• Coordinating the Speaker's Bureau to provide speakers for local events
• Managing economic development activities

See the map below to find your Community and Customer Experience Account Manager.

Report an outage or a safety hazard:

800-672-2231

Customer Service assistance or information:

800-672-2231

If you're a member of a local government or with a non-profit and need services that our External Affairs Managers can help with, use the map to contact the appropriate manager for your area.