We’re listening. Customers told us they wanted a simpler bill. We asked customers to help us redesign the bill to be easier to read and understand.
The Basics
Our new look shows important information on the cover page. You will still see a usage history graph that customers tell us they like. We added a new circle graph that shows the charges in your bill. And we moved the detailed line items to the back pages.
Check out the covers page features below.
Here’s where you find details on the energy you used, account information and payment options.
Current Charges
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This chart breaks down your charges from your current billing cycle into easy-to-understand categories.
Supply
Charges for the costs of making the electricity provided to you.
Delivery
Charges for the costs of transmitting and delivering electricity to your home or business.
kWh
The amount of electricity you used in kilowatt hours.
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Usage History Chart
Review up to your past 13-months history to see trends in your energy usage and to gauge which months you potentially spend more. |
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Here is where you find your payment options to either pay online, by mail or by phone.
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Payment Stubs
Send this part back to us if you choose to send your payment via mail.
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