Thank you for your patience.
Simply use the return envelope enclosed with your electric bill. The correct address is printed on the envelope. Your cancelled check is your receipt and serves as proof of payment. Be sure to include the top portion of your electric bill with your payment.
When mailing your payments without the top portion of your bill, be sure to include your name, service address, and electric account number to ensure your account is properly credited. Allow up to 5 days for your payment to be posted to your account.
Please refer to the following mailing addresses if your return envelope is not available or you need to make overnight payments:
If the return envelope is not available, customers in all states may mail payments to: AEP OhioPO BOX 371496PITTSBURGH, PA 15250-7496
Overnight payments are accepted during normal business hours, Monday-Friday, except holidays: American Electric PowerAttention: 371496500 ROSS ST 154-0470PITTSBURGH, PA 15262-0001
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