Renewable Energy

Generate your own Solar or Wind Power

Solar and wind power systems are a great way to reduce energy costs, increase property values and benefit the environment. Solar panel and wind turbine technologies have significantly improved over the past decade and Federal, State, and local incentives and financing make it easier than ever to install your own system. AEP Ohio has a Net Energy Metering Service tariff to assist you in using solar photovoltaic, small wind turbines and other renewable energy resources to generate electricity.

Net Energy Metering Service

Who's Eligible: All AEP Ohio customers in the state of Ohio.

Description: An electric service tariff option for customers with customer-generator facilities designed to safely operate in parallel with the Company's transmission and distribution systems. The generator must be fueled by a renewable energy resource (solar, wind, biomass, landfill gas, or hydropower, or use a micro-turbine or a fuel cell). The generator must be located on the customer's premises behind the meter and operated in order to offset part or all of the customer's electrical needs.

How Customers Participate: After a customer has secured an Interconnection Agreement with AEP Ohio, they complete a Net Energy Metering Service application to activate the tariff.

Customer Benefits: Allows a customer to save money on their electric utility bill. The electricity produced by the generator is first utilized by the customer. If additional electricity is needed the customer receives it from their generation supplier. Electric Choice allows customers to purchase their generation from a competitive retail electric service (CRES) provider or AEP Ohio. If AEP Ohio is the generation supplier and the generator produces more electricity than the customer needs, the customer would accumulate a credit based on the generation rates and riders of their bill. The credit would be applied to their current bill. Any remaining credit would be applied to future bills when they need more electricity than their generator produces. If a CRES provider supplies the generation and the generator produces excess electricity the customer will need to contact the CRES provider to learn how the excess electricity is addressed, since the Public Utilities Commission of Ohio can't regulate their rates under Electric Choice.

Distributed Generation

As an AEP Ohio customer, you or your business may want to generate your own power to supplement the electricity you purchase from your generation service provider. This is called "distributed generation" or "self generation.”

AEP Ohio defines two types of customer-owned distributed generation systems:

  • Utility Connected Generating System: A utility connected generating system involves generators, such as solar or wind generators, interconnected to your electrical system and to AEP Ohio's transmission and distribution systems.

  • Standalone Generating Systems: A standalone generating system is not connected to AEP Ohio's transmission and distribution systems. It involves portable or standby generators that supply backup power to a building during a power outage.

There are many important considerations to take into account before Installing Generating Equipment. AEP Ohio is ready to work with you on the safe and reliable interconnection of your electric generating equipment with the AEP Ohio transmission and distribution systems.

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Privacy Policy

Privacy Policy for AEP Ohio, a unit of American Electric Power (AEP)


This Privacy Policy applies only to and the AEP Ohio customer mobile app (com.aep.customerapp.aepohio). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of or the AEP Ohio customer mobile app. This Privacy Policy does not apply to those resources and sites.


By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to AEP Ohio’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to AEP Ohio (for example, providing the information to third parties performing computer-related services for AEP Ohio);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

AEP Ohio uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


AEP Ohio takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP Ohio may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

AEP Ohio reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

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