9/2/1999

Many AEP Customers Could Choose New Supplier of Electric Generation in Revised Pilot Program

ROANOKE, Va., Sept. 1, 1999 -- American Electric Power proposes to open 10% of its Virginia retail electricity sales or 250 megawatts of load -- involving approximately 17,500 customers by early 2001 -- to competitive suppliers of electric generation. The proposal is contained in a revised and updated Customer Choice Pilot Program filed today with the State Corporation Commission. All customers throughout AEP’s entire service area in central and southwest Virginia would be eligible to participate in the Pilot Program, according to the company’s proposal. Both the features and effective dates of AEP’s two-phase program are subject to SCC approval. Hearings are scheduled in November 1999. The Pilot Program filed today replaces a pilot plan filed in November 1998. After the General Assembly passed the Virginia Electric Utility Restructuring Act during its last session, an SCC hearing examiner directed AEP to revise its plan by Sept. 1. AEP proposes that starting in June 2000, some 3,500 customers would have the opportunity to receive electric generation from competitive suppliers. The number of participating customers could increase to approximately 17,500 in March 2001. The program will be open to residential, commercial and industrial customers. AEP serves 460,000 retail customers in Virginia. The company’s Pilot Program would lay the groundwork during 2000-2001 for a competitive market for electric generation. Under the Virginia Electric Utility Restructuring Act, which became law in July, the transition to a competitive market is to begin in January 2002. A competitive market will be open to all electric customers in Virginia by January 2004. Under this law the price of the generation portion of electric service will be set in a competitive market. Rates for transmission and distribution service will be set by federal and state regulatory authorities. “Our Pilot Program is intended to provide an opportunity for the company, customers and alternative suppliers of electric generation to develop and test the systems, procedures, practices and guidelines that are necessary for an effective transition to a competitive marketplace,” said Barry Thomas, director of regulatory affairs for AEP-Virginia. “Customers will learn how to shop for electric generation and become informed consumers who are capable of evaluating competing offers from new suppliers. Utilities and new suppliers have to develop systems for the sharing of data that facilitates the development of a competitive marketplace,” he said. AEP’s Pilot Program is expected to consist of these steps: education, volunteering, customer choice and enrollment. The two-step customer education campaign, beginning several months before the effective date of the program, is intended to create awareness of customer choice generally and to describe AEP’s program specifically. Information about how to participate in the program is to be made available to all customers. Those who want to participate can volunteer. If volunteering customers exceed space available, a lottery would be held to select participants. Those customers selected to participate would then receive information from suppliers. After weighing competing offers, such customers would then decide whether to continue to purchase generation from AEP or from an alternative supplier. If they choose an alternative supplier, they would then be enrolled in the program. AEP, a global energy company, is one of the largest investor-owned utilities in the U.S., providing energy to 3 million customers in Virginia, Tennessee, West Virginia, Kentucky, Ohio, Indiana and Michigan. AEP has holdings in the U.S., the United Kingdom, China and Australia.

For More Information, Contact: Tom Ayres Corporate Communications 540/985-2602

More From AEP Ohio

Sign Up Now Pay Online for Free with Paperless Billing

Pay Online for Free with Paperless Billing

Learn More

You wanted a bill that is simple, clear and colorful

How We Restore Power Learn more

How We Restore Power

Find Out How Save Energy. Save Money

Save Energy. Save Money

Visit AEP.com
Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2019 American Electric Power. All Rights Reserved.

Privacy Policy

Privacy Policy for AEP Ohio, a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to AEPOhio.com and the AEP Ohio customer mobile app (com.aep.customerapp.aepohio). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of AEPOhio.com or the AEP Ohio customer mobile app. This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to AEP Ohio’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to AEP Ohio (for example, providing the information to third parties performing computer-related services for AEP Ohio);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

AEP Ohio uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

AEP Ohio takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP Ohio may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

AEP Ohio reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

Close ×

Sign Up For Alerts

Subscribing to AEP Ohio alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Win an Xbox One with Alerts!

Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Loading video...

×