We understand that many of our customers may be experiencing financial hardship due to COVID-19. If you anticipate problems paying your electric bill, please contact us so we can work together on a plan or consider the options on this page.
Learn more about the AEP Ohio Neighbor to Neighbor and temporary COVID-19 Expanded AEP Ohio Bill Pay Assistance Programs by clicking here.
To help your neighbor and make a donation, choose one of the following:
You can help someone avoid electric service disconnection with our Third-Party Notification program. This free service is often used on accounts of those who are elderly or ill, but it can be used for any customer.
To enroll, print a registration form and mail it to us. Please note that the form must be completed and signed by the account holder.
Subscribing to AEP Ohio alerts gives you instant notification for:
Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for: