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High Bills? AEP Ohio offers many tips to help customers reduce energy usage and keep costs down.
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Your new Nest Thermostat is waiting! Sign up by May 7, 2014 to be enrolled in the sweepstakes! Enroll today to see all the benefits of paperless billing.

All of us at AEP Ohio are proud of our work to provide efficient and reliable electric service to our customers. We want to share the highlights of our business with you through our first annual report -- We are AEP Ohio 2013 Year-End Report. The report provides a snapshot of the work we do throughout the year to improve our infrastructure, work with legislators and regulators, support economic development and support our communities. View the We are AEP Ohio 2013 Year-End Report or One-Page Summary.

Scam Alert

SCAM ALERT: Thieves are calling customers, telling them their power will be shut off if they don't quickly make a payment over the phone. Before you pay, call AEP Ohio's Customer Operations Center at 1-800-672-2231 to see if you have a payment due and to check the status of your account.

You also can check the balance of your account at

Bonus Referral

AEP Ohio has made it easier than ever to get more money for recycling your old fridge.  You'll get a $50 incentive for recycling your old unit. Plus, each friend you refer who recycles their fridge or freezer will earn you an extra $25! Refer as many friends as you can to rack up the cash. Hurry – offer ends March 31. Click here or call 877-545-4112 for more info.

Are you doing everything you can to reduce your electricity use? Take a tour of AEP Ohio’s Energy Efficiency House and see where and how to save energy and reduce your utility costs. AEP Ohio’s room-by-room guide highlights simple actions you can take to reduce your energy use along with specific solutions to help you save even more. Visit to take the tour.

AEP Ohio announces new “Bid to Win” program for business customers
Nonresidential, large commercial and industrial customers or solution providers can receive $350,000 to more than $1 million dollars in incentives for completion of energy efficiency projects in AEP Ohio’s new “Bid to Win” program. To learn how to pre-qualify to compete to win financial incentives, visit

AEP Ohio

AEP Ohio has filed with the Public Utilities Commission of Ohio (PUCO) a plan to broaden the company’s successful gridSMART® program to communities throughout its Ohio service territory. For more information visit our website.

A Critical Message About Copper Theft
Copper theft is illegal and can kill, so protect yourself and your loved ones by learning more.
Power line safety
Serious injury, even death, can be caused by accidental contact with power lines. These accidents and injuries can be avoided if you are aware of your surroundings and follow basic safety precautions. AEP Ohio has created this short video that shows you how to stay safe around overhead and underground power lines. Please take three minutes to watch this video. It could be the difference between life and death.
Neighbor to Neighbor
The Neighbor to Neighbor Program, administered by Dollar Energy Fund, provides eligible customers who are experiencing financial hardships with a utility assistance grant applied directly to their AEP Ohio bill. Find out how to donate to the fund or how to apply for assistance.
Facing disconnection?
An AEP Ohio Payment Agreement allows customers to use an installment plan to bring their account up-to-date.
Builders and Developers Website
Get the convenience of managing new installation requests for subdivisions and developments 24 hours a day, seven days a week.
Information for CRES Providers
Information for companies interested in providing competitive services in AEP Ohio’s service territory.
Other Resources
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Try Paperless Billing Now

You already go online to do business with AEP Ohio. Try paperless billing and you can:

  • Your Nest thermostat is waiting! Enroll in paperless today to be in the sweepstakes!
  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 672-2231.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 672-2231 to verify or change your Security Code.