AEP Ohio - Restoration Map AEP Ohio - Restoration Map
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Map of Restoration Plans

Restoration maps are made available during prolonged outages. AEP Ohio works hard to prevent power outages, but if one does occur, we want to take every step we can to get the power back on as soon as possible. If you are currently experiencing an outage, you can report your outage on-line. If there is a downed wire or safety hazard condition, please report it immediately to our Customer Operations Center at (800) 672-2231 (available 24 hours).

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You already go online to do business with AEP Ohio. Try paperless billing and you can:

  • Stop waiting for the mail, Go Paperless to receive your bill!
  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

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We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 672-2231.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 672-2231 to verify or change your Security Code.